At Longmores we passionately believe in constantly striving for excellence and delivering the best possible service to our clients. Our core values genuinely represent the Longmores ethos and we apply them to all aspects of our work.
Excellence and Expertise
In all areas of our work we provide the best, whether it’s through our professional expertise or our outstanding customer care. We always recruit the best possible candidates and invest heavily in staff training and personal development. We ensure our knowledge is continually updated and relevant.
- Professionalism/client care
- Training and personal development
- Knowledge management
Whether we are dealing with colleagues or clients we always establish good working relationships. We are truly committed to going the extra mile for our clients treating them with understanding and empathy. We work as a team and value our friendly, approachable reputation.
- Commitment/ "Going the extra mile"
Openness and honesty
Trust and mutual respect are vital ingredients in running a successful organisation and we achieve these by being transparent and communicating clearly and effectively.
- Mutual respect
We want to recruit and retain the best staff. We therefore ensure we provide interesting work and competitive rewards. We value everyone’s right to a family and social life and strive hard to establish a good work/life balance.
- Quality work
- Reasonable rewards
- Work/life balance
We are proud of our heritage but are constantly looking to the future. We actively look for interesting work and have enthusiastically embraced the latest technology. We have a very open culture in which we welcome, and encourage, new ideas and suggestions.
- Quality work
- Best use of technology
- ”Open minds”
Ultimately we are running a business and our focus is on doing the best possible job for a good price. We achieve this by fully understanding what our clients require and making sure staff are aware of cost implications; all of which ultimately benefits the client.
- Efficient, cost-effective service delivery
- Understanding our clients’ objectives